• Location: Singapore
  • Salary: S$5000 - S$6500 per month + AWS + VB
  • Technology: Java Jobs
  • Job Type: Permanent
  • Date Posted: 6th Sep, 2019
  • Reference: PFI060919
My client is a global MNC that is undergoing the process of revamping their in-house software applications, and we are currently looking to hire a newly created Rollout and Support Engineer to assist in the software development lifecycle process.

Role & Responsibilities

* Part of a global team providing first and second line application support to in-house software applications
* Install, setup and configure all applications related to the in-house applications with the support of Product team
* Ensure documentation on new changes and functionalities are updated
* Assist the team on applications integration requirement with in-house applications and perform system integration testing
* Provide UAT, go-live support and conduct training for the internal users
* Monitor and resolve reported incidents, service requests and escalations from Customers' level 1 support
* Work effectively and productively with the Product Teams to ensure incidents and service requests are resolved within the SLA resolution KPIs
* Perform changes in environment configuration and updating software configuration documentation

Skills & Qualifications

* Master or Bachelor of Degree in Information Technology, Computer Science or related
* At least 5 years of experience in software implementation and 1st & 2nd level support
* Technical knowledge in Database, Java, C#, .Net, and Linux experience
* Working experience with virtual teams and offshore development
* Able to communicate effectively with all levels, including senior level management, directors and executives
* Willing to travel for work, around 25% per year based on business requirement

Benefits

* Be part of the global technology team to be involved in the interesting projects
* Comprehensive remuneration package and positive working environment culture
* Learning opportunities from experienced mentors and leaders in the market
This is an opportunity to be part of a leading business in the market that is undergoing some exciting transformation, hence it is the best time to join them. Interested parties please send across your updated CV in words format to j.chua@pearsonfrank.com

EA License Number: 11C3017
EA Personnel Number: R165855